Legal

Shipping Policy

We ship orders across Kosovo and Albania using temperature-controlled logistics appropriate for pharmaceutical and biological products.

Delivery times

Standard orders are typically delivered within 24–48 hours of confirmation, depending on your clinic’s location and stock availability. Device and equipment orders are scheduled individually after your quote is confirmed.

Storage in transit

Temperature-sensitive products are shipped with appropriate cold-chain packaging. Please inspect your delivery on arrival and contact us immediately if packaging appears compromised.

This page is a general placeholder and should be reviewed and confirmed against your actual logistics provider and delivery timelines before the site goes live.